If your situation does not match any of the options listed below, you may still be eligible.
Expand allA New Zealand resident who has:
is eligible for publicly funded health and disability services.
This includes people who were granted residency before 29 November 2010, who still hold valid residence permits (these are deemed "residence class visas" along with the two listed above).
Other people, including people who arrived in New Zealand before 2 April 1974 and have been in New Zealand continuously from that date, may also be permanent residents. They need to contact Immigration New Zealand to get proof of their residence status.
Criteria: B3, Health and Disability Services Eligibility Direction 2011
You will need to show your health service provider:
Examples of identity documents include:
Requirements for these documents are waived for children.
Note: Children aged 17 years or younger, in the care and control of a parent or legal guardian who is a New Zealand resident, are eligible for the same publicly funded health and disability services as that parent or guardian. The same applies if the adult is applying to be their adopted parent or legal guardian.
Except for maternity services, partners of people eligible for publicly funded health services must themselves meet the eligibility criteria.
A New Zealand citizen (a person who has New Zealand citizenship under the Citizenship Act 1977 or the Citizenship (Western Samoa) Act 1982) is eligible for publicly funded health and disability services.
Criteria: B2, Health and Disability Services Eligibility Direction 2011
You will need to show your health service provider:
Examples of identity documents include:
The following cards may also be used for proof of identity (but not proof of eligibility)
Requirements for these documents are waived for children.
Note: Time spent overseas does not affect New Zealand citizens' eligibility. However, if only temporarily in New Zealand, they may not meet the requirements for primary health organisation enrolment.
Children aged 17 years or younger, in the care and control of a parent or guardian who is a New Zealand citizen, are eligible for the same publicly funded health and disability services as their parent or guardian. Children aged 17 years or younger, in the care and control of a person applying to legally adopt them, or become their legal guardian, are also eligible.
Except for maternity services, partners of people eligible for publicly funded health and disability services must themselves meet the eligibility criteria.
Australian citizen or permanent resident who has lived, or intends to live, in NZ for two years or more
Australian citizens and permanent residents who live, or are intending to live in New Zealand for two years or more are eligible for publicly funded health services. The two years is a consecutive period, counted from your first day in New Zealand.
(Note: Australian visitors to New Zealand are not entitled to publicly funded emergency transport by ambulance. This includes both non-injury and emergency transport. Similarly, New Zealand visitors to Australia are not entitled to publicly funded emergency transport by ambulance.)
You will need to show your health service provider:
Criteria: B6 and B7, Health and Disability Services Eligibility Direction 2011.
Note: Australian citizens and Australian permanent residents not intending to stay for at least two years may be eligible for immediately necessary hospital and maternity services and pharmaceuticals. Go to Reciprocal health agreements to find out more.
Children aged 17 years or younger, whose parent, legal guardian or person applying to be their legal guardian or adoptive parent, are also eligible for publicly funded health and disability services (relevant to children whose own citizenship or immigration status does not meet the criteria).
Except for maternity services, partners of people eligible for publicly funded health and disability services must themselves meet the eligibility criteria.
A person who holds a work visa that either:
is eligible for publicly funded health and disability services.
Criteria: B5, Health and Disability Services Eligibility Direction 2011.
You will need to show your health service provider your valid passport endorsed (stamped) with a current work visa (or work permit), that:
Note: Time spent lawfully in New Zealand immediately prior to the current work visa/permit counts towards the two years (ie. on a visitor or student visa/permit or another work visa/permit).
Except for maternity services, partners of people eligible for publicly funded health and disability services must themselves meet the eligibility criteria.
For more information about these eligibility criteria, go to the main Guide to eligibility page.
The Ministry of Health previously calculated the duration of a person’s visa exclusive of the date the visa expires. Following consideration of a complaint to the Ombudsman, this was reviewed by the Ministry and the Ministry has accepted that it was incorrect.
Any person who considers that they would have been eligible for publicly funded services if the final date of their work visa was counted towards the two-year visa requirement under clause B5 is entitled to seek a review of the previous eligibility decision by emailing eligibility@health.govt.nz.
In future, the date of the visa’s expiry will be included when calculating the duration of a work visa.
People aged 17 years or younger are eligible for publicly funded health services if they are in the care and control of a: parent, or legal guardian, or person in the process of legally adopting them or becoming their legal guardian, who is eligible as a:
Criteria: B16, Health and Disability Services Eligibility Direction 2011.
Note: Refer to the clauses above for the conditions of the relevant criteria for parents/guardians.
You will need to show your health service provider:
Examples of identity documentation include:
Note: Except for maternity services, partners of people eligible for publicly funded health and disability services must themselves meet the eligibility criteria.
Interim visa holders are eligible if, immediately prior to their interim visa, they were eligible for publicly funded health and disability services (ie. under other criteria).
Criteria: B4, Health and Disability Services Eligibility Direction 2011.
You will need to show your health service provider:
Examples of identity documents include:
Requirements for these identity documents can be waived for young children.
Note: Dependent children (aged 17 years or younger) of eligible interim visa holders are eligible for publicly funded health and disability services, provided they can show that it is their parent, legal guardian, adopting parent, or person applying to become their legal guardian who is the eligible interim visa holder.
Partners of eligible interim visa holders must themselves meet the eligibility criteria to be eligible for publicly funded health and disability services.
Pregnant partners of eligible interim visa holders may be eligible for maternity-related services (only), if not already eligible in their own right. They must be able to provide proof of their partnership with the eligible person. For more information, go to maternity services.
Students are eligible for publicly funded health and disability services if they are studying in New Zealand under the Manaaki New Zealand Aid Programme (previously New Zealand Aid Programme), and receiving Official Development Assistance funding via a New Zealand Government Scholarship from Education New Zealand.
Criteria: B13, Health and Disability Services Eligibility Direction 2011.
Children in the care and control of a parent or guardian who meets the criteria above (clause B13, Health and Disability Services Eligibility Direction 2011) are also eligible for publicly funded health and disability services.
Criteria: B16, Health and Disability Services Eligibility Direction 2011.
Partners of people who meet the criteria above (clause B13, Health and Disability Services Eligibility Direction 2011) are also eligible for publicly funded health and disability services.
Criteria: B20, Health and Disability Services Eligibility Direction 2011.
If you are the recipient of the New Zealand Government Scholarship, you will need to show your health service provider:
To prove eligibility of a child or partner of the recipient of the New Zealand Government Scholarship, you will need to show your health service provider:
Students who are studying in New Zealand under the Commonwealth Scholarship and Fellowship Plan, funded by a New Zealand university, are eligible for publicly funded health and disability services.
Criteria: B14, Health and Disability Services Eligibility Direction 2011.
Students who are studying in New Zealand under a Commonwealth Scholarship, funded by Education New Zealand through the Manaaki New Zealand Aid Programme, are eligible for publicly funded health and disability services.
Criteria: B13 and B14, Health and Disability Services Eligibility Direction 2011.
You will need to show your health service provider:
Partners and children of students studying under the Commonwealth Scholarship and Fellowship Plan, funded by a New Zealand university, are not eligible unless they meet the eligibility criteria in their own right.
Foreign language teaching assistants funded by the Ministry of Education's Foreign Language Teaching Assistantship Scheme are eligible for publicly funded health and disability services.
Criteria: B15, Health and Disability Services Eligibility Direction 2011
You will need to show your health service provider:
Refugees and protected persons, applicants for refugee and protection status, and people appealing against refusal of refugee or protection status are eligible for publicly funded health and disability services. Victims and suspected victims of people trafficking offences are also eligible for publicly funded health and disability services.
The person must have:
Criteria: B10, B11 and B12, Health and Disability Services Eligibility Direction 2011.
You will need to show your health service provider proof of your refugee or protection status. This will be:
You will also need to show proof that you are the person in the letter. This might be:
Note: The type or length of visa held is not relevant to these criteria.
A person whose appeal against refusal of refugee status has been declined by the Immigration and Protection Tribunal is not eligible for publicly funded health and disability services. Appeals to the Immigration and Protection Tribunal for other reasons (eg, removal from New Zealand) do not satisfy the eligibility criteria.
Children in the care and control of people in this category are dealt with under People aged 17 years or younger.
Except for maternity services, partners of people eligible for publicly funded health and disability services must themselves meet the eligibility criteria.
The Refugee Status Branch decision times increased to over a year for most asylum seekers and has limited resources to issue updated claim letters to clients every three months so they will accept claim letters as is.
People needing treatment for personal injuries can be covered by ACC, regardless of their residential status.
You'll need to complete a claim form at the time of treatment. The health service provider decides whether a claim should be lodged. The claim must be accepted by ACC before it will contribute to ongoing funding.
ACC does provide cover for accidents that occur overseas but only to people ordinarily resident in New Zealand, and only in limited situations.
Criteria: B26, Health and Disability Services Eligibility Direction 2011
At the initial consultation, the health service provider decides if an ACC claim should be lodged. If the treatment does not meet the ACC criteria, eligibility for publicly funded care must be determined, and you should be told of the expected cost, if any.
When ACC accepts a claim for cover, you will need to provide details of this cover to any subsequent health service providers.
For more information on ACC, visit the ACC website.
Australian residents are covered by the New Zealand/Australia Reciprocal Health Agreement if they:
Their medical treatment may be publicly funded as it would be for a New Zealand citizen:
(Note: Australian visitors to New Zealand are not entitled to publicly funded emergency transport by ambulance. This includes both non-injury and emergency transport. Similarly, New Zealand visitors to Australia are not entitled to publicly funded emergency transport by ambulance.)
Criteria: B8, Health and Disability Services Eligibility Direction 2011.
You will need to show your health service provider:
Definition of Australian resident:
"Australian resident" is defined by the Australian Health Insurance Act 1973 (s3 Interpretation) as people who reside in Australia and includes:
Those listed are eligible to enrol in the Australian Medicare scheme – refer to the Health Insurance Act for a full list. "Australia" means the Commonwealth of Australia, and includes the territories of Coco (Keeling) Islands, Norfolk and Christmas Island.
PHO enrolment:
Eligibility under other criteria:
Insurance recommended:
People who are eligible to receive or are receiving compulsory health services under the following Acts are eligible for those services to be publicly funded.
In the case of people receiving services that would be prescribed under the Alcoholism and Drug Addiction Act or the Mental Health (Compulsory Assessment and Treatment) Act, the health service provider will provide:
Citizenship and immigration status are not relevant; length of stay is not relevant.
Criteria: B25, Health and Disability Services Eligibility Direction 2011.
If there is doubt about whether the Alcoholism and Drug Addiction Act 1966; or Mental Health (Compulsory Assessment and Treatment) Act 1992 provisions apply in a particular case, it should be referred to the District Inspector who will consult the Ministry of Health where necessary.
If there is doubt about whether the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003 or Criminal Procedure (Mentally Impaired Persons) Act 2003 provisions apply in any particular case, queries should be referred to the Director (IDCC&R), Ministry of Health.
Anyone may receive publicly funded services during or as the result of an emergency (eg, natural disaster, act of terrorism), if:
"Emergency" has the same meaning as in section 4 of the Civil Defence Emergency Management Act 2002.
Criteria: B24, Health and Disability Services Eligibility Direction 2011.
Note: The Government strongly recommends that people in New Zealand who are not eligible for publicly funded health services hold comprehensive travel insurance, including health insurance.
Foreign diplomats and their family members are not eligible for publicly funded health and disability services unless injured in an accident.
The Government they’re representing is responsible for covering their health costs. They may receive medical care in the public health system but must pay for all medical and associated costs.
Foreign diplomats and their family members requiring acute care will receive it, and will later be invoiced for the services received.
Foreign diplomats and their family members seeking elective services through the public health system will be treated only where there is capacity beyond meeting the needs of the eligible population. Provision of treatment is decided on a case-by-case basis, by the treating District Health Board. In some cases, payment may be sought in advance.
Foreign diplomats and their family members are covered under the accident compensation scheme and may receive medical treatment under the public system as the result of an accident, including motor vehicle accidents. Foreign diplomats may be eligible for publicly funded health care in situations where they otherwise meet the eligibility requirements of the 2011 Direction. This also applies to Consular and Official staff, and their family members.
Please refer any queries to Protocol Division of the Ministry of Foreign Affairs and Trade, Wellington.
Regardless of their citizenship or immigration status, children are eligible for publicly funded vaccinations on the Immunisation Schedule, and WellChild/Tamariki Ora services.
Criteria: B17, B18, Health and Disability Services Eligibility Direction 2011.
Note: Children may be eligible for other services to be funded, under other criteria. For example, if they are a UK citizen who ordinarily resides in New Zealand, they would be eligible for certain publicly funded services under a reciprocal agreement. If they are under 18 and have an eligible parent, they may be eligible for the full range of publicly funded health and disability services (return to the beginning of the Guide for further information).
The Government strongly recommends that people in New Zealand who are not eligible for publicly funded health services hold comprehensive travel insurance, including health insurance.
People who have or who are suspected of having an infectious and/or quarantinable disease are eligible for publicly funded health services to address the risks to other people.
Infectious and quarantinable diseases are those listed in the Schedule to the Health Act 1956 and tuberculosis.
The services must relate only to all or any of the following:
for the person’s infectious or quarantinable disease, to the extent appropriate in the circumstances to address risks to other persons, as determined by a clinician.
Citizenship and immigration status are not relevant; length of stay is not relevant.
Criteria: B23, Health and Disability Services Eligibility Direction 2011
If there is doubt about whether the Tuberculosis Act 1948; or Health Act 1956 provisions apply in a particular case, it should be determined on the judgment of the Medical Officer of Health.
Pregnant partners of:
who are not eligible for publicly funded health and disability services in their own right, are eligible for the same maternity-related services as New Zealand citizens.
Maternity-related services include all services included in the section 88 Maternity Notice, and any other treatment for a condition determined by a clinician that would adversely impact on the survival of the mother or the baby.
Criteria: B21, Health and Disability Services Eligibility Direction 2011.
The pregnant wife or partner of an eligible person.
You will need to show your health service provider:
Examples of proof include:
Pregnant women who have been infected with the HIV virus are eligible for specific maternity services to reduce the risk of mother to child transmission.
Any pregnant woman who is infected with HIV has free access to:
Criteria: B22, Health and Disability Services Eligibility Direction 2011.
You will need to show your health service provider:
A pregnant woman infected with the HIV virus is eligible for the specified maternity services while she is in New Zealand, irrespective of her immigration status.
Prison inmates and people on remand are eligible for publicly funded health and disability services that are not provided by the prison health system.
Criteria: B27, Health and Disability Services Eligibility Direction 2011.
You (or the person acting on your behalf) will need to show the health service provider proof that you/the person is a prison inmate or an individual on remand.
Citizenship and immigration status are not relevant; length of stay is not relevant.
Under a reciprocal agreement, a United Kingdom (UK) citizen (passport holder) is eligible for treatment (medical, hospital and related) on the same basis as a New Zealand citizen if they:
Criteria: B5, Health and Disability Services Eligibility Direction 2011.
You will need to show your health service provider:
Note:
Permanent residency in New Zealand or other countries:
PHO enrolment:
Eligibility under other criteria:
Insurance recommended:
The government strongly recommends that people in New Zealand who are not eligible for publicly funded health services hold comprehensive travel insurance, including health insurance.