Before, during or after you make a purchase, learn your rights and find the information you need to know to protect yourself.
The mandatory cover letter required for businesses providing restricted products and services has been updated after the passage of the Homeowner Protection Act . The Act prohibits the registration of Notices of Security Interest ( NOSIs ) for consumer goods.
Learn about your consumer rights and the protection available to you under the Consumer Protection Act .
Payday loans, credit reports, and debt collection and settlement, including repossession of property.
Dating services and getting married.
Planning a funeral, burial, cremation or scattering and what to do if you discover a burial site.
Door-to-door sales, buying or renting a home or condo, hiring a mover, and starting a renovation.
Protect yourself from identity theft, and learn what to do if you are a victim.
Learn about the common consumer scams, such as phishing scams and how to protect yourself if you are a victim.
Shopping in-store and online, reward points, gift cards, returns, warranties, and exchanges.
File a complaint against a business or search the Consumer Beware List.
Ticket sales, booking a trip, buying a timeshare and information on Ontario’s movie rating system.
Buying a car, getting car repairs, or getting towed.
Consumer Protection Ontario is an awareness program from Ontario’s Ministry of Public and Business Service Delivery and Procurement and other public organizations, known as administrative authorities, that promotes consumer rights and public safety.
The ministry and these administrative authorities enforce a number of Ontario’s consumer protection and public safety laws, investigate alleged violations and handle complaints.
There are many ways to contact the Government of Ontario.